Shipping policy
Processing Time
- Original Range: Orders will be processed within 5 business days.
- Premium & Luxe Range: Orders will be processed within 7 - 10 business days.
Shipping Rates and Delivery Times
- Shipping rates are a $9.99 flat rate for Domestic delivery
- Delivery times vary depending on your location.
Order Tracking
- Once your order has been shipped, you will receive a confirmation email with tracking information.
- You can track your order using the link provided in the confirmation email.
International Shipping
- We DO NOT offer international shipping.
Shipping Delays
- Please note that processing and delivery times may be extended during peak periods or due to unforeseen circumstances such as extreme weather conditions or carrier delays.
Contact Us
- If you have any questions or concerns about your order, please contact us at info@petrichorcandles.com.au . We are here to help!